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Policies

CANCELLATION & RESCHEDULING POLICY | We require 4-hour notice prior to your appointment to avoid being charged for the full amount of your service.

ARRIVAL | We ask that you arrive 15-20 minutes prior to your scheduled service to check in and relax. Late arrivals will result in an abbreviated service.

SERVICE CHARGE | For your convenience a 20% service charge will be added to the cost of your treatment.

MEDICAL CONDITIONS | We respect the health of our guests. If you have a medical condition, we ask that you consult your physician prior to receiving spa services. You are responsible and required to disclose all medical information to your therapist.

FOR YOUR COMFORT | Please leave your valuables at home and dress comfortably.

FOR THE COMFORT OF OTHERS | Please turn off or silence cell phones and other electronic devices. Photos are prohibited in the spa.

SPA PARTIES | Please contact our Spa Concierge to learn about spa parties for your special event or group. Advance notice is required for group bookings and reservations are limited. Group cancellation policies apply.