Prohibited items: Items with heating elements or open flames are prohibited. Certain items that generate heat or produce an open flame are not permitted. This includes crock pots, rice cookers, portable grills, toasters, clothing irons, hotplates, candles, incense and any other item that may create a fire hazard.
Yes, the Caribe Royale offers pay-per-view programming. The system also features parental controls to restrict the type of programming available for purchase and viewing.
Four adults, two children are permitted to stay in one of the 1,215 one-bedroom suites and six adults, two children are permitted to stay in one of the 120 two-bedroom villas.
Yes, they must be collapsible strollers for the safety and comfort of all of our guests.
Our regular operating hours for the fitness center are 5:30 am-9:30 pm.
Standard high-speed Internet access (Basic Plan) is included in the Hotel Fee per night, plus tax. Guests have the option to upgrade to Premium Plan for $4.95 per day (Premium Plan provides enhanced speed suitable for video chat, downloading large files, and streaming video).
As part of the Hotel Fee per night, plus tax, local calls and 800# calls are complimentary. Extended connections to toll-free numbers are $.75 plus tax in addition to a $.10 per minute following the first 30 minutes of the call.
There are a few safety restrictions. Children are permitted on the waterslide unaccompanied by an adult only if they meet or exceed the 42-inch minimum height requirement. If they are shorter, an adult is required to accompany them down the slide. Also, “floaties” and “water wings” cannot be worn on the slide. Only United States
In order to ensure the safety and privacy of all guests, drones are not permitted to be operated on hotel grounds.
These types of devices (self-balanced, two-wheeled, gliding motorized scooters) are prohibited on property due to safety concerns.