Our hotel also offers a complimentary shuttle to the Lake Buena Vista Factory Stores. There is one pick up time from our hotel and several scheduled return times available. Pick up from Caribe Royale is 1:45 pm daily. Return times: 2:20 pm, 4:45 pm, 6:00 pm, and 7:00 pm. Please note that the mall closes
As part of the Hotel Fee per night, plus tax, shopping transportation is provided for hotel guests to the Orlando Vineland Premium Outlets. To obtain the vouchers, guests should visit the Expedia Guest Services desk in the lobby. Expedia Guest Services desk is open from 7 am–10:00 pm or call (407) 238-8010. The agent will
No, the shuttles run directly between Disney and our two hotels, Buena Vista Suites and Caribe Royale. The shuttle picks up hotel guests outside the Main Reception Building.
Yes, they must be collapsible strollers for the safety and comfort of all of our guests.
Guests can purchase Orlando theme park and attraction tickets online or at the Expedia desk in our main lobby.
Basketballs and tennis balls can be rented from our fitness center. There is a rental fee of $5 plus tax, per hour. With a maximum rental time of 2 hours.
There are a few safety restrictions. Children are permitted on the waterslide unaccompanied by an adult only if they meet or exceed the 42-inch minimum height requirement. If they are shorter, an adult is required to accompany them down the slide. Also, “floaties” and “water wings” cannot be worn on the slide. Only United States
Seasonally, we feature poolside organized activities for families as well as a seasonal schedule of outdoor, poolside children’s movies in our Movies Under the Stars program. All movies and activities are part in the bundle of services included in our nightly Hotel Fee plus tax.
The pools are kept between 80-84 degrees and are open 8:00am until 11:00pm. The 75-foot waterslide is open from 8:30 am until 10:30 pm. There are no life guards on duty – swim at your own risk.
We have a total of 3 outdoor pools (including a kiddie pool). There are no life guards on duty.