Home » Privacy Policy

Your privacy is important to us

This Privacy Statement covers personal information, non-personal data collection and aggregate reporting for the Caribe Royale Orlando and the CaribeRoyale.com website. Caribe Royale Orlando is a subsidiary of Sierra Land Group Inc.

Collected information
Personal information is information that is associated with your name or personal identity. CaribeRoyale.com uses personal information to understand better your needs and interests and to provide you with better service. Once you choose to provide us with personal information, you can be assured it will be used only to support your customer relationship with CaribeRoyale.com. We take seriously the trust you place in us. CaribeRoyale.com will not sell, rent or lease your personal information to others.

In some areas of our website, you can request information, subscribe to marketing or brochure materials, register yourself or your company for access to restricted areas, or apply for a job at CaribeRoyale.com.

The types of personal information you provide to us on these pages may include name, address, phone number, e-mail address, and/or contact preferences, educational and employment background, and job interest data. To personalize our websites, services or communications, we may also ask you to provide us with information regarding your personal or professional interests, demographics, and experiences with our website or services. Providing this additional information is optional.

Non-personal information is data about usage and service operation that is not associated with a specific personal identity. CaribeRoyale.com collects and analyzes non-personal information to evaluate how visitors use the CaribeRoyale.com websites. Non-personal data we collect may include the pages visited on the CaribeRoyale.com website, unique URLs visited within CaribeRoyale.com, browser type and IP address. Most non-personal data is collected via cookies or other analysis technologies. CaribeRoyale.com web pages use cookies and other technologies for data analysis and personalization services.

Spotlight Tags
CaribeRoyale.com uses third party advertising companies who in turn use pixels, or transparent gif files, to help manage online tracking. These gif files are provided by our ad management partner. These files enable our ad management partner to recognize a unique cookie on your web browser, which in turn enables us to learn which advertisements bring users to our website. The cookie is placed by us and our ad management partner who works with DoubleClick. With both cookies and Spotlight technology, the information that we collect and share is anonymous and not personally identifiable. It does not contain your name, address, telephone number, or email address. For more information about DoubleClick, including information about how to opt out of these technologies, go to http://www.doubleclick.net/us/corporate/privacy

Links to third-party websites
The CaribeRoyale.com website may provide links to third-party websites for your convenience and information. If you access those links, you will leave the CaribeRoyale.com website. CaribeRoyale.com does not control those sites or their privacy practices, which may differ from CaribeRoyale.com's. We do not endorse or make any representations about third-party websites. The personal data you choose to give to unrelated third parties is not covered by the CaribeRoyale.com Privacy Statement. We encourage you to review the privacy policy of any company before submitting your personal information. Some third-party companies may choose to share their personal data with CaribeRoyale.com; that sharing is governed by that third-party company's privacy policy.

Children's privacy
CaribeRoyale.com is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children's online activities and interests. CaribeRoyale.com does not knowingly collect information from children under the age of 13 nor target it's website to children under 13.

How we use your information
CaribeRoyale.com uses your personal information to provide you with services, marketing and communications in relation to our hotel, and to help us better understand your needs and interests. Specifically, we use your information to provide brochures and information, to communicate with you, to update you on events and specials, to personalize promotional offers and to enhance the CaribeRoyale.com website.

Non-personal data is aggregated for reporting about CaribeRoyale.com website usability, performance and effectiveness. It is used to improve the customer experience, usability and site content.

Who we share your information with
CaribeRoyale.com will not sell, rent or lease your personal information to any entity outside of the Sierra Land Group Inc family of companies.

Opting Out
CaribeRoyale.com will not use your personal information for a different purpose than the one stated when you provided your data. To opt-out of receiving communications you have expressly requested (such as e-mail newsletters, promotions, etc.), please select the e-mail "opt-out" or "unsubscribe" link included in each subscription communication or by contacting us directly.

Keeping your information secure
CaribeRoyale.com is committed to protecting the information you provide us. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, CaribeRoyale.com has in place appropriate physical and managerial procedures to safeguard the information we collect.

Changes to this Statement
If there are updates to the terms of CaribeRoyale.com's online Privacy Statement, we will post those changes on this page, so you will always know what information we collect online, how we use it, and how we are committed to protecting your privacy.

Contacting us
If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, please contact ecottle@cariberoyale.com